Revenue Manager

Revenue Manager

32 Hours per week - flexible days / hours

Crowne Plaza Solihull, Homer Road,Solihull, West Midlands. B91 3QD

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with 17 properties in the UK and exciting expansion plans to add more hotels.

Main Duties:

The Revenue Manager role involves a range of duties including: setting the strategies to grow the business through proactive selling and effective conversion of all enquiries using agreed company systems and taking every opportunity to maximise revenues from room bookings, conferences and events at all times. Managing yield, increasing market share and forecasting are all in a day’s work. Bringing experience in reservations, conferences and events you will inspire a sales led culture in your team as you train and develop them to meet further goals. You will make sure our relationships with booking agents are positive, keep regular guests and corporate clients feeling ‘special’ and identify new customers. A key part of our Hotel Senior Management team you will work closely with all departments in the hotel and promote the company purpose, values and behaviours at all times.

Key Personal Attributes

To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators
The key performance behavioural requirements of the Revenue Manager role include:

• Providing leadership which utilises the full potential of the team.
• Promoting effective relationships with individuals and other departments.
• Acquiring skills and knowledge relating to the job role.
• Setting measurable performance standards, objectives and goals to be achieved.
• Improving quality and service standards by paying attention to detail.
• Anticipating potential problems and business opportunities within the planning process.
• Demonstrating a systematic approach to organisation and administration.
• Focusing on producing results through encouraging high achievement.

Previous experience

The successful applicant must have previous experience in Yield Management, setting strategies to grow the business and forecasting. Previous experience in managing and leading a customer focused team within either a Reservations or Conference & Events capacity is essential. The successful applicant will be computer literate, be able to interpret management information and able to work flexible hours.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options
• Complimentary car parking
• Complimentary Leisure club membership
• Solihull B.I.D card giving discounts at Touchwood

Hotel Description:

With 120 rooms, our stylish hotel is conveniently located in the heart of Solihull.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 200 people, which our team organise with clockwork precision.
Our guests can stay energised with a visit to our Fitness Centre, wind down in the onsite Wellness Centre with indoor pool, jacuzzi and steam room or enjoy a delicious meal with a lakeside view at our onsite 'Terrace Restaurant'. This contemporary hotel is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Revenue Manager position and receive a free Customer Service development profile worth £25.

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