Restaurant Supervisor - Marco Pierre White Restaurant

Restaurant Supervisor - Marco Pierre White Steakhouse Bar & Grill

Competitive Salary and Benefits

Crowne Plaza Plymouth, Armada Way, Plymouth, Devon, PL1 2HJ

The prestigious Marco Pierre White Steak House Bar & Grill Restaurant at the Crowne Plaza Plymouth has an exciting opportunity for a Restaurant Supervisor to join our successful team.

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with 17 properties in the UK and exciting expansion plans to add more hotels.

Main Duties:

The Restaurant Supervisor role involves a range of duties, including: assisting in the responsibility for the day to day operation of the restaurant. The emphasis is on delivering exceptional service on every occasion to create a memorable dining experience. Supervising the team, ensuring opening and closing shift procedures are followed, training, rotas as well as supporting the team delivering excellent customer service maximising sales opportunities during service ensuring brand values and standards are delivered are all in a day’s work.

The Restaurant Supervisor : Marco Pierre White Steakhouse Bar & Grill will be passionate about Food & Beverage and inspirational, going out of their way to make sure that the guest experience is the best they could have.

Key Personal Attributes
To join the Valor team we need individuals who are caring and take pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators
The key performance behavioural requirements of the Restaurant Supervisor : Marco Pierre White Steakhouse Bar & Grill role include:

• Displaying a positive, friendly and informal manner with customers.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.
• Striving for excellence by paying attention to important detail.
• Identifying customer service problems or issues before they arise.
• Ensuring promises are kept by following through on customer requests.
• Working effectively with colleagues and other departments.
• Undertaking work in a well-organised and systematic way.

Previous experience
The successful applicant should have a good general education, previous experience in a similar role within a hotel / branded restaurant with attention to detail, cash handling experience together with experience of supervising other team members. The successful applicant must be able to work with minimum supervision, be able to work flexible hours on any day of the week.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options
• Complimentary car parking
• Complimentary Leisure club membership

Hotel Description:

With 211 rooms, our stylish hotel is conveniently situated less than 1 mile from Plymouth Train Station and is the perfect location for those who enjoy work with a view!
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 425 people, which our team organise with clockwork precision.
Our guests can stay energised with a visit to our Fitness Centre, wind down in the onsite Wellness Centre with indoor pool and steam room or enjoy a delicious meal and cocktails with a sea view at our penthouse restaurant 'Marco Pierre White Steakhouse and Grill'. This contemporary hotel is a great place to work!

Marco Pierre White Steakhouse & Grill - Plymouth

Located within the Crowne Plaza Plymouth, our stylish restaurant offers everything you would expect from a traditional steakhouse with the superior quality of a Marco Pierre White restaurant. Our team are proud to serve the finest quality, locally sourced ingredients within an intimate penthouse setting, overlooking the Plymouth coastline. This contemporary restaurant is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Restaurant Supervisor - Marco Pierre White Steakhouse Bar & Grill position and receive a free Customer Service development profile worth £25.