Night Manager

Night Manager

Hilton Garden Inn Birmingham, 1 Brunswick Square, Brindleyplace, Birmingham, B1 2HW

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Night Manager role involves a range of duties taking responsibility for the hotel operation ensuring we continue to maintain high standards of customer care during night time hours. The role includes ensuring security, night audit, requests for food and beverage, health and safety, cleanliness and cash handling procedures are completed professionally and reflect our Company values and standards. Responsible for leading and training their team the Night Manager will demonstrate a calm outlook at all times.

Key Personal Attributes:

To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Night Manager role include:

• Providing leadership which utilises the full potential of the team.
• Promoting effective relationships with individuals and other departments.
• Acquiring skills and knowledge relating to the job role.
• Setting measurable performance standards, objectives and goals to be achieved.
• Improving quality and service standards by paying attention to detail.
• Anticipating potential problems and business opportunities within the planning process.
• Demonstrating a systematic approach to organisation and administration.
• Focusing on producing results through encouraging high achievement.

Previous experience

The successful applicant will have previous experience in management or a supervisory role, preferably within a Hotel or customer facing environment, be computer literate and able to work flexible hours, on any night of the week.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options

Hotel Description:

With 238 rooms, our stylish hotel is conveniently situated in the heart of the city, the perfect location for those who enjoy working in the vibrant City of Birmingham.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 120 people, which our team organise with clockwork precision.
Our guests can stay energised with a visit to our Fitness Centre and enjoy a relaxed meal in our newly refurbished 'Recess' restaurant. This contemporary hotel is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Night Manager position and receive a free Customer Service development profile worth £25.

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