General Manager

General Manager

Salary £ Competitive + Benefits

AC Hotel Birmingham 160, Wharfside Street, Birmingham, B1 1RL

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

Due to promotion within Valor Hospitality Europe an opportunity has arisen for a General Manager who can demonstrate effective leadership skills, a passion for employee engagement, financial acumen second to none, a desire for exceptional customer service, and possess natural sales ability.

The General Manager role involves a wide range of responsibilities including: growing all Revenue using revenue management techniques and tools to outperform the local market, demonstrating sound commercial skills and excellence in financial disciplines. Compliance : to brand standard and legal requirements are a given for the General Manager. Creating and leading a motivated, engaged and high performing team and ensuring customer satisfaction measures are strong positive indicators of passion and service commitment for the General Managers role.

Key Personal Attributes

To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the General Manager role include:

• Providing leadership which utilises the full potential of the team.
• Promoting effective relationships with individuals and other departments.
• Acquiring skills and knowledge relating to the job role.
• Setting measurable performance standards, objectives and goals to be achieved.
• Improving quality and service standards by paying attention to detail.
• Anticipating potential problems and business opportunities within the planning process.
• Demonstrating a systematic approach to organisation and administration.
• Focusing on producing results through encouraging high achievement.

Previous experience

The successful applicant must have previous experience as a General Manager within a branded environment, possess strong commercial acumen, have good knowledge of current legislation including Health and Safety, Food Safety, Liquor Licensing and Employment Law. The successful applicant must have proven experience in leading and motivating Managers and Team Members.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Free meals on duty
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Smartphone and Laptop
• Healthcare options
• Pension options
• Discounted Gym membership in The Cube

Hotel Description:

Our stylish 90 room hotel is conveniently situated in the heart of the city near to the International Convention Centre (ICC Birmingham), the perfect location for those who enjoy working in the vibrant City of Birmingham.
The hotel hosts a mixture of guests who are either on business or enjoying a short break in the city with its close proximity to fabulous restaurants and retailers.
The AC Lounge is an open space where our guests can enjoy delicious tapas, afternoon tea and a range of expertly prepared cocktails. This modern hotel is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the General Manager position and receive a free Customer Service development profile worth £25.