Food & Beverage Manager

Food and Beverage Services Manager

Competitive Salary & Benefits

Crowne Plaza Plymouth, Armada Way, Plymouth, Devon, PL1 2HJ

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe.

Main Duties

The Food and Beverage Services Manager role involves a range of duties, including the responsibility for the day to day operation of the Food and Beverage Service Department comprising the Marco Pierre White Steakhouse Bar & Grill, Breakfast, Drakes Bar, Room Service, Club Lounge and Conference & Events. The emphasis is on delivering efficient, professional and friendly customer service to create that memorable dining experience on every occasion. Upselling, attention to detail, training and motivating a team are all part of this role, together with rosters and the administration involved in running a key department of the hotel whilst ensuring that the brand values and standards are delivered and budgeted profitability achieved.

Key Personal Attributes

To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Food and Beverage Services Manager role include:

• Providing leadership which utilises the full potential of the team.
• Promoting effective relationships with individuals and other departments.
• Acquiring skills and knowledge relating to the job role.
• Setting measurable performance standards, objectives and goals to be achieved.
• Improving quality and service standards by paying attention to detail.
• Anticipating potential problems and business opportunities within the planning process.
• Demonstrating a systematic approach to organisation and administration.
• Focusing on producing results through encouraging high achievement.

Previous experience

The successful applicant must have previous experience in Food and Beverage service in a management role in a similar environment. Applicants must have experience of delivering high levels of customer service, proven Team Management and be computer literate. You should be able to work flexible hours, on any day of the week.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options
• Complimentary car parking
• Complimentary Leisure club membership

Hotel Description:

With 211 rooms, our stylish hotel is conveniently situated less than 1 mile from Plymouth Train Station and is the perfect location for those who enjoy work with a view!
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 425 people, which our team organise with clockwork precision.
Our guests can stay energised with a visit to our Fitness Centre, wind down in the onsite Wellness Centre with indoor pool and steam room or enjoy a delicious meal and cocktails with a sea view at our penthouse restaurant 'Marco Pierre White Steakhouse and Grill'. This contemporary hotel is a great place to work!

Marco Pierre White Steakhouse & Grill - Plymouth

Located within the Crowne Plaza Plymouth, our stylish restaurant offers everything you would expect from a traditional steakhouse with the superior quality of a Marco Pierre White restaurant. Our team are proud to serve the finest quality, locally sourced ingredients within an intimate penthouse setting, overlooking the Plymouth coastline.

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Food and Beverage Services Manager position and receive a free Customer Service development profile worth £25.



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