Breakfast Waiter/ress

DoubleTree by Hilton, Leeds City Centre

Breakfast Host

Permanent - 20 hours per week - 5 days per week

No experience required, just a bubbly personality and welcoming smile to greet our guests each morning as they come for breakfast

Main Duties:

Meet, greet and seat our guests. You will be the face of breakfast, happy smiley and very personable with every guest.Naturally being an early riser is paramount for this role. You really will ensure our guests have the very best start to their day.

Key Personal Attributes

To join our team we need individuals who are caring and take pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Breakfast Host role include:

• Identifying customer service problems or issues before they arise.
• Displaying a positive, friendly and informal manner with customers.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Undertaking work in a well-organised and systematic way.
• Working effectively with colleagues and other departments.
• Striving for excellence by paying attention to important detail.
• Ensuring promises are kept by following through on customer requests.

Previous experience

Previous experience in a customer facing role preferably in a Hotel or hospitality related environment, would be an advantage, however, if you have the right attitude and personality, we will provide the training for you to do a great job!

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options
• Discounted Gym membership

Hotel Description:

With 333 rooms, our stylish hotel is conveniently situated just 2 minutes' walk from Leeds train station, the perfect location for those who enjoy working in the vibrant City of Leeds.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration, which our team organise with clockwork precision.
Our guests can enjoy stunning views of Leeds from the SkyLounge, located on the 13th floor as well as canal side views and delicious food and cocktails at 'The Lock', our newly refurbished groundfloor restaurant and bar. This contemporary hotel is a great place to work!

The Lock - Leeds

Located on the ground floor of the DoubleTree by Hilton Hotel Leeds, our restaurant provides friendly, but never casual, service in a relaxing, warm atmosphere. Serving the finest quality ingredients and quality craft beers and cocktails which can be enjoyed from our canal side terrace.
The restaurant is just a two-minute walk from Leeds train station, the perfect location for those who enjoy working in the vibrant Leeds. This contemporary restaurant is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Breakfast Host position and receive a free Customer Service development profile worth £25.



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