Bar Supervisor

Bar Supervisor

DoubleTree by Hilton Manchester, One Piccadilly Place, 1 Auburn Street, Manchester, M1 3DG

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe.

Main Duties:

The Bar Supervisor role involves a range of duties as they assist in the responsibility for the day to day running of the bars department. Preparing and serving drinks, stock rotation, cash handling and processing payment, taking and service of food orders, maintaining high standards of cleanliness in the bar, training and anticipating and replenishing drinks are all in a day’s work.

Key Personal Attributes

To join the Valor team we need individuals who are caring and take pride in all that they do. Who are personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Bar Supervisor role include:

• Identifying customer service problems or issues before they arise.
• Displaying a positive, friendly and informal manner with customers.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Undertaking work in a well-organised and systematic way.
• Working effectively with colleagues and other departments.
• Striving for excellence by paying attention to important detail.
• Ensuring promises are kept by following through on customer requests.
• Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.

Previous experience

The successful applicant should have previous experience within Bar / Food Service. Knowledge of relevant legislation i.e. Liquor, Health and Safety and Food Safety and be able to work flexible hours on a shift basis on any day of the week.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options

Hotel Description:

With 285 rooms, our stylish hotel is conveniently situated just 3 minutes' walk from Piccadilly train station, the perfect location for those who enjoy working in the vibrant City of Manchester.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration, which our team organise with clockwork precision.
Our guests can enjoy stunning views of Manchester from the SkyLounge, located on the 11th floor as well as a visit to our foodie theatre, 'Store Street Exchange and Craft Bar' which offers rotisserie chicken and tender steaks as well as a unique collection of local craft beer and cocktails. A great place to work!

Store Street Exchange - Manchester

Located on the ground floor of the DoubleTree by Hilton Hotel Manchester, our restaurant provides friendly, but never casual, service in a relaxing, warm atmosphere. Serving the finest quality ingredients, our signature dish is our Goosnargh Rotisserie Chicken and our Store Street Craft Bar serves a fantastic range of cocktails and craft beers.
The restaurant is just a two-minute walk from Piccadilly train station, the perfect location for those who enjoy working in the vibrant City of Manchester. This contemporary restaurant is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Bar Supervisor position and receive a free Customer Service development profile worth £25.



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