Assistant Restaurant Manager

Assistant Restaurant & Bar Manager

Salary - competative

Crowne Plaza Glasgow, Congress Road, Glasgow , G3 8QT

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Assistant Restaurant & Bar Manager role involves a range of duties, including: assisting in the responsibility for the day to day operations of the Restaurant & Bar. The emphasis is on delivering high standards together with efficient, professional and friendly customer service. Upselling, attention to detail, training and coaching the restaurant team are all part of this role whilst ensuring the brand values and standards are delivered and budgeted targets achieved.

Key Personal Attributes

To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Assistant Restaurant & Bar Manager role include:

• Identifying customer service problems or issues before they arise.
• Displaying a positive, friendly and informal manner with customers.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Undertaking work in a well-organised and systematic way.
• Working effectively with colleagues and other departments.
• Striving for excellence by paying attention to important detail.
• Ensuring promises are kept by following through on customer requests.
• Maximising sales opportunities through upselling, cross-selling and achieving add-on sales.

Previous experience

The successful applicant must have previous experience in food and beverage service in a supervisory or management role within a Hotel or hospitality environment, be able to work flexible hours, on any day of the week.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options
• Complimentary car parking
• Complimentary Leisure club membership
• Discounts off in house shop & beauty treatments

Hotel Description:

With 283 rooms, our stylish riverside hotel is conveniently situated alongside the Scottish Event Campus (SEC) the perfect location for those who enjoy working in the vibrant City of Glasgow.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 800 people, which our team organise with clockwork precision.
Our guests can stay energised with a visit to our Fitness Centre, wind down in the onsite heated pool, steam room and sauna or enjoy a delicious steak at the 'Mariner Restaurant' with views of the River Clyde. This contemporary hotel is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Assistant Restaurant & Bar Manager position and receive a free Customer Service development profile worth £25.



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