Assistant Night Manager

Assistant Night Manager



Salary £18600

Crowne Plaza Glasgow, Congress Road, Glasgow , G3 8QT

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Assistant Night Manager role involves a range of duties assisting in the smooth running of the nights department. Duties include covering the Night Managers nights off & holidays,ensuring the safety and security of guests, completion of night audit and related accounting procedures, checking guests in/out, assisting with the service of late night food and drink, as well as dealing with queries ensuring customers are delighted with the service, whilst ensuring the Company standards and values are delivered at all times.

Key Personal Attributes

To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Assistant Night Manager role include:

• Acquiring skills and knowledge relating to the job role.
• Providing clear and timely information to internal and external contacts.
• Anticipating potential problems and solutions within the planning process.
• Promoting effective relationships with individuals and other departments.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Striving for excellence by paying attention to important detail.
• Demonstrating a systematic approach to organisation and administration.
• Ensuring promises are kept by following through on requests.

Previous experience

The successful applicant must have previous experience in management or supervisory work, preferably within a front of house department in a hotel or customer service environment, and be able to work flexible hours, on any day of the week.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options
• Complimentary car parking
• Complimentary Leisure club membership
• Discounts off in house shop & beauty treatments

Hotel Description:

With 283 rooms, our stylish riverside hotel is conveniently situated alongside the Scottish Event Campus (SEC) the perfect location for those who enjoy working in the vibrant City of Glasgow.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration for up to 800 people, which our team organise with clockwork precision.
Our guests can stay energised with a visit to our Fitness Centre, wind down in the onsite heated pool, steam room and sauna or enjoy a delicious steak at the 'Mariner Restaurant' with views of the River Clyde. This contemporary hotel is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Assistant Night Manager position and receive a free Customer Service development profile worth £25.



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