Assistant Night Manager

DOUBLETREE BY HILTON, LEEDS CITY CENTRE - Assistant Night Manager

Main Duties:

The Assistant Night Manager role involves a range of duties assisting in the smooth running of the nights department. Duties include ensuring the safety and security of guests, completion of night audit and related accounting procedures, checking guests in/out, assisting with the service of late night food and drink, as well as dealing with queries ensuring customers are delighted with the service, whilst ensuring the Company standards and values are delivered at all times.

Key Personal Attributes

To join the team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Assistant Night Manager role include:

• Acquiring skills and knowledge relating to the job role.
• Providing clear and timely information to internal and external contacts.
• Anticipating potential problems and solutions within the planning process.
• Promoting effective relationships with individuals and other departments.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Striving for excellence by paying attention to important detail.
• Demonstrating a systematic approach to organisation and administration.
• Ensuring promises are kept by following through on requests.

Previous experience

The successful applicant must have previous experience in management or supervisory work, preferably within a front of house department in a hotel or customer service environment, and be able to work flexible hours, on any day of the week.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options
• Discounted Gym membership

Hotel Description:

With 333 rooms, our stylish hotel is conveniently situated just 2 minutes' walk from Leeds train station, the perfect location for those who enjoy working in the vibrant City of Leeds.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration, which our team organise with clockwork precision.

The Lock and Sky Lounge - Leeds

Our guests can enjoy stunning views of Leeds from the SkyLounge, located on the 13th floor as well as canal side views and delicious food and cocktails at 'The Lock', our newly refurbished groundfloor restaurant and bar. This contemporary hotel is a great place to work!

Located on the ground floor of the DoubleTree by Hilton Hotel Leeds, our restaurant provides friendly, but never casual, service in a relaxing, warm atmosphere. Serving the finest quality ingredients and quality craft beers and cocktails which can be enjoyed from our canal side terrace.
The restaurant is just a two-minute walk from Leeds train station, the perfect location for those who enjoy working in the vibrant Leeds. This contemporary restaurant is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Assistant Night Manager position and receive a free Customer Service development profile worth £25.



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