Assistant Conference and Events Operations Manager

Assistant Conference and Events Operations Manager
Competitive Salary

DoubleTree by Hilton Manchester, One Piccadilly Place, 1 Auburn Street, Manchester, M1 3DG

In this role you will be working for Valor Hospitality Europe which is part of a leading US hotel management company with over 17 properties in the UK operating a number of recognised worldwide brands and exciting expansion plans to add more hotels in the UK and Europe..

Main Duties:

The Assistant Conference and Events Operations Manager role involves a range of duties, including: assisting in the day to day operation and future planning of Conference and Events. The emphasis is on top quality customer service with attention to detail, running events, supervising, training and coaching the conference and events team. From syndicate rooms to conferences, exhibitions private banqueting/dinners and weddings you will ensure all of our guests receive efficient, professional and friendly service at all times.

Key Personal Attributes

To join the Valor team we need individuals who can drive commerciality through caring and pride. Being personable, reliable, inspirational, driven and enthusiastic by nature.

Key Performance Behavioural Indicators

The key performance behavioural requirements of the Assistant Conference and Events Manager role include:

• Acquiring skills and knowledge relating to the job role.
• Providing clear and timely information to internal and external contacts.
• Anticipating potential problems and solutions within the planning process.
• Promoting effective relationships with individuals and other departments.
• Showing a sense of urgency on behalf of customers and actions requests quickly.
• Striving for excellence by paying attention to important detail.
• Demonstrating a systematic approach to organisation and administration.
• Ensuring promises are kept by following through on requests.

Previous experience

The successful applicant must have previous experience in Conference and Banqueting Operations in a supervisory role within a Hotel or hospitality environment, be able to work flexible hours on a shift basis on any day of the week with an absolute commitment to the highest standards of customer service.

Benefits Package:

• Award winning employer
• Competitive Salary
• Worldwide team member benefit programme
• 50% F&B Discount at any UK Valor hotel
• Team member of the month incentive
• Free meals on duty and uniforms provided
• Many Team member celebration events throughout the year
• Incremental holiday allowance based on service
• Apprenticeships available
• Healthcare options
• Pension options

Hotel Description:

With 285 rooms, our stylish hotel is conveniently situated just 3 minutes' walk from Piccadilly train station, the perfect location for those who enjoy working in the vibrant City of Manchester.
The hotel hosts a mixture of leisure guests, those on business and those attending a meeting or celebration, which our team organise with clockwork precision.
Our guests can enjoy stunning views of Manchester from the SkyLounge, located on the 11th floor as well as a visit to our foodie theatre, 'Store Street Exchange and Craft Bar' which offers rotisserie chicken and tender steaks as well as a unique collection of local craft beer and cocktails. A great place to work!

Store Street Exchange - Manchester

Located on the ground floor of the DoubleTree by Hilton Hotel Manchester, our restaurant provides friendly, but never casual, service in a relaxing, warm atmosphere. Serving the finest quality ingredients, our signature dish is our Goosnargh Rotisserie Chicken and our Store Street Craft Bar serves a fantastic range of cocktails and craft beers.
The restaurant is just a two-minute walk from Piccadilly train station, the perfect location for those who enjoy working in the vibrant City of Manchester. This contemporary restaurant is a great place to work!

Valor Hospitality Europe

Valor Hospitality Europe will establish itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit http://www.valorhospitalityeuropejobs.com to learn more about our existing hotels, other exciting job opportunities and our company.

Apply now for the Assistant Conference and Events Operations Manager position and receive a free Customer Service development profile worth £25.





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